Here, you can learn about how to cooperate with YEANRISE

Q: YEANRISE FAQ

Q: Who is YEANRISE?

Founded in 2014, we now serve customers from 100+ countries and specialize in offering a wide range of obsolete and commonly used electronic parts with 500,000+ SKUs. We also provide online line cards, inventory, and purchasing tools.

Q: What are the advantages of buying from the YEANRISE superstore?

The YEANRISE site is where you can find and buy hot-selling and hard-to-find inventory, and rely on us to provide original and authentic components. Our highly professional team is dedicated to delivering exceptional service, helping customers complete their procurement quickly and accurately.

• 500,000+ SKUs in Inventory

• 24-Hour Shipment

• 3-Year Warranty

  
  

Q: Is YEANRISE ISO 9001 Certified?

YEANRISE's operations, from order entry through shipping, have been ISO certified since 2015 and are re-certified annually.

Q: What certifications does YEANRISE hold?

YEANRISE is proud to be certified with ISO9001:2015. These reflect our commitment to quality in every aspect of our business.

Q: What are the business hours of YEANRISE?

We accept RFQs and orders 24/7. Quotation and order processing occurs during: Business Hours: Monday - Friday, 9:00 AM - 6:30 PM (GMT+8)

Q: Can I place an order offline?

Yes. We  accept:Email orders: support@yeanrise.com

Q: What does MOQ mean?

MOQ = Minimum Order Quantity required for a specific part. Please enter a quantity equal to or greater than MOQ when ordering.

Q: Inventory updates?

Inventory changes in real time. Please order promptly to secure stock.

Q: How to request a quote?

Email or live chat with sales

Q: When will I receive a quote?

Typically within 3 minutes to 24 hours during business hours.

Q: How long is a quote valid?

Quotes are valid for 10 days.

Q: What is BOM Batch Search?

Mail your BOM to receive instant price and availability information for all listed parts.

Q: Payment Methods at YEANRISE?

We accept:

1. Bank Transfer (TT in Advance)

2. Credit Account (Net 30, upon approval)

3. PayPal

4. Western Union

   
   

Q: VAT and taxes?

All taxes and duties are borne by the buyer per the destination country's customs law.

Q: Can I get an invoice and receipt?

Yes. Documents are sent via email and included with the shipment.

Q: Shipping methods?

We use DHL, FedEx, UPS, and Registered Mail. Tracking is provided after shipment.

Q: When will my package ship?

Orders placed by 2:00 PM (HK Time) ship same day. Orders placed later ship next business day.

Q: Delivery timeline?

• Express: 3-5 days

• Registered Mail: 25-60 days

  
  

Q: How to track shipments?

Tracking numbers are sent by email once available.

Q: Can I schedule or change delivery time?

No. Delivery times vary by region and carrier conditions.

Q: Return & Warranty?

• Notify us within 3 years for any defects or issues

• Product must be unused and in original packaging

• A Return Authorization is required

  
  

Q: How to contact YEANRISE support?

Email: support@yeanrise.com
Phone: +86 13528776802
Live Chat: Available on our website

Q: Do you provide engineering/design services?

No. We do not provide circuit/board design, calibration, or repair services.

Q: Can I advertise on YEANRISE?

We do not currently accept advertisements or banners.

Q: Need help with discontinued or alternative parts?

Yes! Our experienced engineers can help find cross-references or compatible alternatives based on full model and usage requirements.

Types of compatibility:

1. Fully Compatible

2. Pin-Compatible

3. Functionally Compatible

4. Similar Alternative